Update issue

Users have the flexibility of updating the issue when more information has been gathered after the initial report.

1

Click on the 'Issues' tab on the navigation bar to view all issues reported in this page.

2

After clicking on a reported issue, click 'Update'.

3

Make the necessary changes to update the issue. Click 'Save'.

In the example below, the user changed the issue from "Servicing" to "Missing" and amended the remarks.

Before

After

4

The changes are now reflected.